At Valuable Real Estate Development, Inc., we stand behind the quality of our consulting services. We offer a straightforward 30-day refund policy as described below.
Clients who have retained our consulting services are eligible to request a full refund of unused fees within 30 calendar days of the engagement start date. The engagement start date is the date on which the signed engagement agreement is executed by both parties.
Refunds are calculated based on the unused portion of any pre-paid consulting retainer. Fees for services already rendered — including completed deliverables, research, site visits, or advisory sessions — are non-refundable. We will provide a detailed accounting of time and fees incurred prior to processing any refund.
To initiate a refund, please contact us in writing within the 30-day window at:
admin@valuablerealestate.us
Include your full name, engagement start date and a brief description of your reason for requesting a refund. We will acknowledge your request within two business days.
Approved refunds will be processed within 10 business days of approval and returned via the original payment method. Bank processing times may add additional time beyond our control.
The following are explicitly non-refundable: third-party costs incurred on your behalf (permit fees, survey costs, title reports, etc.); fees for completed advisory sessions or deliverables; and retainers held for more than 30 days from the engagement start date.
In cases of documented dispute or extraordinary circumstances, we will evaluate refund requests on a case-by-case basis at our sole discretion. Our commitment is always to reach a fair and reasonable resolution.
Refund inquiries:
Valuable Real Estate Development, Inc.
798 N First St, San Jose, CA 95112
admin@valuablerealestate.us
(808) 597-7802